2.32 billion people worldwide are using a smartphone. These little mobile-phone-computers are operated by a touch-screen display. But what to do when this display is suddenly not working anymore? Well, in case you’re my father, you can just come to me and let me solve this problem – as my dad did today. Otherwise, I’ll quickly help you out with this blog post.
The most simple way to fix this problem is doing a restart. Therefore, you need to switch off your phone. But with a lot of smartphones, you need to confirm the power down with sliding or tapping on the screen – works perfectly with a frozen screen, doesn’t it? Exactly… For this reason, there’s also another option that forces an immediate restart or shutdown of your device.
Unfreeze Apple Touchis
It doesn’t matter if you have an iPhone, iPad or iPod touch, this works for all of them:
Press and hold lock button and Home Button at the same time for at least 10 seconds and release them when you can see the Apple logo.
If you have an iPhone 7 or iPhone 7 plus, you need to press and hold the lock button and the volume down button.
Unfreeze Android Touchis
No matter which manufacturer and whether smartphone or tablet there are two possible ways to solve that problem. First, try just holding the lock/power button for at least 10 seconds to force a shutdown/restart. Sometimes your device also gives you this information by pressing this button longer than usual (at the bottom of the screen for example). If this doesn’t work, press and hold the lock/power button and the volume down button for at least 10 seconds to force a restart/shutdown – this should do it then.
And that’s it!
By the way, this also might help if your device is getting slower. A normal restart from time to time can work wonders! And this applies to every electronic device – just give it a try 😉
Important info: Just keep in mind that this does not solve major problems. That means: If a restart can’t fix this problem, either the software or the hardware (display) is malfunctioning. And if you can’t figure out by yourself what exactly is wrong, better go to an IT store/Apple Store and ask for advice.